Users & Access Rights
The DeliPal system is built around three main concepts: Contacts, Employees, and Users.
Each represents a different type of entity and serves a unique role within the system.
Contacts
These are the individuals or entities the organization interacts with, such as: customers, vendors, partners, or any other external person or organization.
Employees
These are individuals who work for your company and are part of its daily operations, such as: waiters, cashiers, managers, kitchen workers, etc.
Users
Users have an access to the system, based on defined access rights. Those are used to authorize in the DeliPal system on different devices.
Create a Contact:
Use "Contacts" app
Create an Employee:
Use "Employees" app
To create a User:
Contact the responsible member of DeliPal
There are three types of users in the DeliPal system:
- Internal Users: members of the company who have access to the DeliPal backend. As part of your team, they use their own credentials and can log in.
- Portal Users: external individuals, such as customers or vendors, who have limited access to specific areas of the system through designated portals. They also have their own credentials to log into system, but the access to functionality is usually can be reached only from the website “My Account Page” or in our case - from the guest UI (web-pages designed to make online order from the restaurant and navigate related functionality).
- Public Users: These are visitors to your website who don’t need to log in. They can view general information, like products or blog posts, but they are not part of the system. The system doesn't retain any information about them since they never log in.
Users may be linked to employees or contacts, though this is optional.
Users in the Delipal system are configured ONLY by DeliPal representatives. Meanwhile employees and contacts may be configured by any other user of the system with manager access.